Expert Support - Raspberry Leaf Interiors
Client: Janet Crozier, Raspberry Leaf Interiors
Support for: Social media planning, content development and campaign management
Full details of the content plan can be found below, or can be downloaded via this link.
Please review the previously shared tips on getting reviews on Google My Business:
Google Business Profile - Enabling Reviews and General Tips
To enable and manage reviews on your Google Business Profile, follow these steps:
Verify Your Business Profile: Verification is essential for your business to appear on Google Maps, Search, and other services. It also allows you to respond to customer reviews. To verify your business, visit the Google Business Profile Help Center.
Encourage Customers to Leave Reviews: Inform your customers that leaving a review is quick and easy. You can share a direct link to your review page by following these steps:
Go to your Business Profile on Google.
Click on "Read reviews."
Click on "Get more reviews" to obtain your unique review link.
Share this link with your customers via email, receipts, or at the end of a chat interaction.
Note: Offering incentives for reviews is against Google's policies.
Google SupportRespond to Reviews: Engaging with customer reviews demonstrates that you value their feedback. To reply to reviews:
On your computer, go to Google Maps or use Google Search.
In Google Maps: At the bottom right, click "Business."
In Google Search: Enter your business name in the search bar.
Click "Read reviews."
Next to the review you'd like to reply to, click "Reply."
For detailed instructions, refer to Google's guide on reading and replying to reviews.
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- Content Themes
1. Showcase Upcycled Furniture
- Highlight the uniqueness and sustainability of upcycled pieces.
- Include before-and-after transformations.
- Share the story behind each item.
2. Promote Workshops
- Showcase the workshops in action.
- Share student creations and testimonials.
- Provide sneak peeks or short tutorials.
3. Styling and Inspiration
- Offer tips on how to style sofas, cushions, and lampshades in homes.
- Share mood boards or design trends.
4. Behind-the-Scenes
- Show the process of upcycling furniture.
- Introduce team members and their roles.
- Highlight sourcing trips or material selection.
5. Engagement and Education
- Host Q&A sessions on furniture care or upcycling tips.
- Post fun polls, quizzes, or “this-or-that” design choices.
- Create "Did you know?" posts about sustainability.
6. Customer Spotlights
- Feature photos or videos of customers’ homes with purchased items.
- Share user-generated content with proper credit.
7. Seasonal Campaigns
- Tailor content around holidays, seasonal trends, or events (e.g., "Cosy Winter Décor").
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YOTOCversion 1.7 Meter Phone Tripod Stand
An extendable tripod that doubles as a Bluetooth selfie stick, providing stability for photos and videos. Compatible with various smartphones, including iPhones.
View on Amazon.co.ukPortable Gimbal with Wireless Remote
A mobile phone stabiliser for smooth video recording, perfect for vlogging and dynamic shots. Compatible with both iPhone and Android smartphones.
View on Amazon.co.ukSelfie Stick Tripod with 2 Fill Lights
Combines a tripod and selfie stick with built-in fill lights for enhanced lighting in photos and videos. Includes a detachable remote and is compatible with various smartphones.
View on Amazon.co.ukMobile Phone Camera Lens Kit
A set of clip-on lenses (fisheye, macro, wide-angle) for diverse photography styles and improved image quality. Compatible with iPhone, Samsung, Huawei, and other smartphones.
View on Amazon.co.ukSevenoak SmartCine by Movo
An all-in-one smartphone video kit featuring a phone rig, built-in stereo microphone, LED light, and additional lenses. Designed to improve video production quality.
View on Amazon.co.uk
Making the Most of Canva
Here’s how to use Canva’s Content Planner to schedule social media posts:
1. Open Canva
Log in to Canva and go to the Content Planner. It’s in the main menu on the left-hand side.
2. Choose a Date
In the Content Planner, click on the date you want to schedule a post. This will open a new scheduling window.
3. Select or Create a Design
Choose an existing design from your projects, or create a new one by clicking Create a design.
Canva has plenty of templates for social media platforms (like Instagram, Facebook, and Pinterest).
4. Connect Social Media Accounts
To schedule the post, link your social media accounts:
Click Connect Account if you haven’t done this yet.
Follow the prompts to log in and authorise Canva.
5. Customise the Post
Add a caption, hashtags, or links to go with the design.
Check the post preview to make sure everything looks good.
6. Set the Time
Choose the exact time for the post to go live.
Canva adjusts to your time zone, so you don’t need to worry about converting times.
7. Schedule It
Once everything is ready, click Schedule.
The post will now appear on the calendar with the scheduled date and time.
8. Manage Scheduled Posts
To make changes:
Click on the scheduled post in the planner.
Edit the design, caption, or time, or delete it if needed.
Tips for Success:
Plan posts in advance to stay consistent.
Use Canva’s templates to keep branding cohesive.
Check analytics on social media platforms to post at the best times for engagement.
Getting More Out of Instagram
Selling on Instagram
1. Check Eligibility
Make sure the Shopify store meets these requirements:
Sells physical products (not services).
Complies with Instagram's commerce policies.
The business is in a supported country.
Also needed:
A business account on Instagram.
A Facebook Business Page linked to the Instagram account.
A product catalogue (Shopify will handle this).
2. Set Up Facebook and Instagram
First, connect the Shopify store to Facebook, as Instagram uses Facebook’s product catalogue.
To do this:
Open the Shopify Admin Panel, go to Apps, and click on Facebook.
Install the Facebook Sales Channel.
Follow the prompts to connect the Facebook Business Page.
3. Connect Instagram
Once Facebook is set up:
Open the Instagram App.
Go to Settings → Business → Set Up Instagram Shopping.
Follow the steps to select products from the Shopify store.
4. Submit for Review
Instagram will review the account to make sure it meets their requirements.
This review may take a few days, and a notification will arrive when it’s approved.
5. Tag Products on Instagram
After approval:
When creating a post or story, there will be an option to Tag Products.
Select products from the Shopify catalogue and link them directly to the post.
Business Account on Instagram?
Here’s how to switch an Instagram account from personal to business:
1. Open Instagram Settings
Open the Instagram app and go to the account's profile page.
Tap the three lines (menu icon) in the top-right corner.
Select Settings and privacy from the menu.
2. Switch to Professional Account
Scroll down and tap Account Type and Tools (or similar wording).
Choose Switch to Professional Account.
3. Choose a Business Account
Instagram will ask for the type of professional account. Choose Business.
This option gives access to features like analytics, Instagram Shopping, and ad tools.
4. Link a Facebook Page (Optional, but Recommended)
During the setup, Instagram may ask to connect a Facebook Business Page.
If there’s no Facebook page yet, skip this step for now, but it’s useful to create one later for Instagram Shopping.
5. Add Business Details
Fill out details like the business category (e.g., retail, services) and contact information (email, phone number, etc.).
6. Start Using Business Tools
Once the setup is done, new features like insights (analytics) and promotional tools will be available.
Tips for Better iPhone Photography
1. Set the Scene
Create a space that shows how the product fits into a real home. For example:
Use soft lighting and clean, uncluttered backgrounds.
Style the space with complementary items (e.g., if photographing a vase, add flowers and a few books nearby).
2. Use Natural Light
Take photos during the day with natural light coming from windows.
Avoid direct sunlight, which can create harsh shadows. Soft, diffused light works best for a warm, inviting look.
Turn off overhead lights to avoid mixing colours.
3. Use a Stable Surface
Place the iPhone on a tripod or steady surface to avoid blurry photos.
If holding the phone, keep it steady and use both hands.
4. Adjust the iPhone Camera Settings
Open the camera and tap on the product to focus.
Slide your finger up or down on the screen to adjust brightness (exposure) until the photo looks balanced.
Use Portrait Mode for depth if the product is small or needs to stand out.
5. Shoot from Different Angles
Take photos from eye level, slightly above, and close-up.
Experiment with angles to find the most flattering view of the product.
6. Highlight Details
Zoom in on textures, patterns, or special features of the item. For example, show the weave of a throw blanket or the design on a lamp base.
7. Edit Smartly
Use the iPhone’s editing tools to enhance the photo:
Adjust brightness, contrast, and sharpness.
Use a filter sparingly to keep colours true to life.
Apps like Lightroom Mobile can help for more professional editing.
8. Test Lifestyle Contexts
Show the product being used. For example:
A throw pillow styled on a sofa.
A candle lit on a coffee table.
A rug under a stylish coffee table setup.
9. Keep It Consistent
Use the same lighting and editing style across photos to make everything look cohesive for your brand.
What is the 45º Lighting Rule?
The 45º lighting rule means positioning the light source at a 45-degree angle to the subject and the camera.
This creates soft, natural shadows that add depth and dimension to the photo without making it look flat.
How to Use the 45º Lighting Rule:
Set Up the Scene:
Place the product in a well-lit area, like near a window or under a soft light source.
Position the Light:
Imagine the product is at the centre of a clock.
Place the light source at the 10 o’clock or 2 o’clock position relative to the product and your camera.
Check the Shadows:
The 45º angle helps create shadows that are soft and directional, making the product look more three-dimensional.
Avoid lighting directly in front (too flat) or directly behind (too harsh).
Why It Works:
Depth: Shadows from a 45º angle make the product stand out without overwhelming the image.
Texture: This angle highlights details like fabric weaves, wood grain, or metallic finishes.
Balance: The lighting feels natural, as it mimics the way we see light in real life.
Example for Home Interiors:
A vase placed on a table:
Position the window or light source at 45º to one side of the vase.
Shoot from the opposite angle to capture the light and shadow interplay.
Add small props to create a natural, cohesive look.
Staying on Top of Content Creation
Here are some tips for staying on top of creating and sharing content as a busy business owner:
1. Batch Create Content
Dedicate a specific day or block of time to create multiple posts at once.
Use tools like Canva to design templates that can be reused, making it quicker to create new content.
2. Use a Content Calendar
Plan your posts in advance with a content calendar.
Canva’s Content Planner or apps like Trello or Google Sheets can help you map out themes, dates, and ideas.
3. Automate Scheduling
Use scheduling tools like Canva, Later, or Buffer to plan and automate posting.
This way, content is shared even when you're busy with other tasks.
4. Focus on Key Platforms
Don’t try to post on every social media platform. Choose the ones where your audience spends the most time.
For example, if your audience loves visuals, focus on Instagram and Pinterest.
5. Repurpose Content
Use the same piece of content in different ways:
Turn a blog post into Instagram captions or LinkedIn updates.
Share a product photo as both a grid post and a story.
6. Create a Content Bank
Save time by keeping a folder of ready-to-use content, such as:
Product photos
Customer reviews
FAQs
This makes it easier to grab something when you’re short on time.
7. Use Templates
Templates for posts, stories, and videos make the creation process much faster.
Canva has pre-designed templates for social media that can be customised in minutes.
8. Set Realistic Goals
Post consistently, but don’t overcommit. For example:
Aim for 3-4 posts per week instead of every day.
Quality matters more than quantity.
9. Engage Instead of Just Posting
Spend 10-15 minutes a day engaging with followers by responding to comments and messages. This keeps your audience connected without adding much extra time.
10. Outsource If Possible
If time is too tight, consider outsourcing tasks like content creation, photo editing, or scheduling to a freelancer or team member.
Questions?
Ahead of our final call, please send over any questions you may have.